1. Gem Hold Deposit
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A $250 Gem Hold Deposit is required to begin designing your custom ring.
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This deposit secures the selected gemstone and covers the initial design consultation and design.
2. Design Revisions
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Each custom design includes up to 4 rounds of revisions. These revisions allow minor changes such as adjusting gemstone placement, band style, or setting details.
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Additional revisions beyond the included 2 rounds will incur a $50 per revision fee.
3. Revision Guidelines
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Revisions should be requested within 7 days of receiving the design draft.
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Major design overhauls (e.g., completely changing the gemstone, style, or metal type) may require a new design process and additional deposit.
4. Deposit Application & Refunds
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The $250 Gem Hold Deposit is non-refundable once the design process has begun.
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The deposit can be applied toward the final purchase of the ring.
5. Final Approval
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Once the final design is approved, production will begin.
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Further changes after final approval are not possible without restarting the design process and paying a new deposit.
6. Protection Against Abuse
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Clients attempting excessive revisions beyond the allowed rounds will be contacted to confirm whether they wish to proceed with a new design and additional deposit.
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This policy ensures fair use of our design services and protects our time and creative work.